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Telephone Operators

Hilton Malta Full-Time  St. Julian's 27 Aug 2021

Job Description

Hilton Malta is recruiting for Telephone Operators working within the Front Office Department. This position is available on both Full-Time and Part-Time basis. 


This position requires excellent communication skills, a courteous, friendly and outgoing personality, excellent organisation skills, ability to multitask and to remain calm under pressure. 


Duties and responsibilities;


  • Answers incoming calls and places outgoing calls
  • Directs calls to guest rooms, staff, or departments through the switchboard or PBX system
  • Receives guests’ messages and deliver the same to the guest
  • Provides information about hotel services to guests
  • Understand the telephone operator board or PBX switchboard operations
  • To be fully aware of and adhere of health and safety, fire and bomb threat procedures
  • Assists the Front Desk with various administrative tasks


Fluency in both Maltese and English is a requirement for this position and knowledge of a third language would be considered an asset. 


Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.

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