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Senior Payments Analyst

Ceek Recruitment Full-Time  Anywhere 17 Nov 2020

Job Description

Job Description

We are seeking to recruit a Senior Payments Analyst, to join the team of a leading online casino company based in Malta. If you are looking for a new challenge, we at Ceek would love to hear from you!

What is expected of you?

  • Review and process withdrawals and on hold withdrawals in a timely manner
  • Process confiscations requested by the Fraud team
  • Respond to the questions made by the Analysts and provide help to achieve the KPI’s
  • Guide and support the team in their training period
  • Handle daily payment related reports
  • Review accounts and carry out risk assessment before processing withdrawal and maintain high confidentiality level according to internal procedures
  • Respond to all payments related queries and make sure that the provided information is true and accurate
  • Contribute to improve current internal processes and to enhance the customer experience as well as effectiveness of the team
  • Provide feedback to the Fraud and Payments Coordinator
  • Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players
  • Cooperate with the KYC and Fraud Team and participate as well in the daily team meetings
  • Perform various checks to prevent fraud, abuse and money laundering and escalate suspicious cases to the KYC and Fraud Team
  • Work on other tasks as requested

What are you expected to bring?    

  • Excellent understanding and knowledge of the work within iGaming
  • A minimum of 2-3 years’ experience in payments
  • An analytical mind and experience with multi-brands
  • Excellent written and verbal English

What’s in it for you?

  • An attractive remuneration package
  • Excellent training and development opportunities
  • A fun, dynamic working environment
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