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Senior Front Office Supervisor

Hilton Malta Full-Time  St. Julian's 8 Nov 2021

Job Description

Hilton Malta is recruiting for a Senior Front Office Supervisor on a Full-Time basis.

 

The position:

 

Working closely with the Front office leadership Team, the Senior Front Office Supervisor will be responsible for Team Members, Guest interaction and the various processes within the entire Front Office Operation including the Telephone Operator, Concierge and Porter functions.

 

The selected candidate will be highly involved in team selection, development, coaching, communication and engagement. Tasks will include room allocations, the management of group operations including reconciliations and other accounting processes and working very closely with leadership teams from other departments to ensure a memorable stay for all our Guests.

 

The selected Candidate:

 

The selected candidate will be a person with strong leadership and guest skills, who is able to communicate clearly to all stakeholders and someone who displays a strong sense of presence and charisma. Fluency in both written and spoken English, knowledge of Opera or a similar PMS system and experience in a similar role preferably in a 5* hotel operation is required for this position.

 

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