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Online Content Moderators

spotONconnections Full-Time  Anywhere 26 Apr 2013

Job Description

Online Content Moderators German Speaking job vacancy

Overview of the Role:

  • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions
  • Post-reviewing of ads on the public site in order to detect non desired content
  • Review e-mails to identify frauds and take appropriate action
  • Manage filters
  • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)

Skills, Knowledge & Expertise:

  • Fluent written and spoken German language skills
  • Fluent in English
  • Strong PC and internet skills
  • Strong community and customer service focus
  • Very good expressive capabilities
  • Strong attention to detail
  • Very good problem solving skills
  • High level of service orientation
  • Strong team player
  • Understanding attitude, logical thinking
  • Flexibility and good under pressure
  • Previous work experience (preferably also from a repetitive job and with customer support)
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