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Front Office Supervisor

Hilton Malta Full-Time  St. Julian's 11 Aug 2021

Job Description

 Hilton Malta is recruiting for a Front Office Supervisor on a Full-Time basis. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.

The selected candidate will assist in:

·         Training, supervision and guidance of Front Office team members

·         Motivating team members and establishing a productive working environment for the hotel

·         Assigning daily work tasks to team members

·         Dealing effectively with guests’ feedback to exceed guests’ expectations

·         Responding promptly to any guests’ requests and work to optimise the guests’ experience

·         Maintaining control and composure in difficult situations and exhibit good judgement

Candidates should have a minimum of two years’ experience in the hotel industry in a similar role and an excellent command of the English language.  An ITS qualification and knowledge of other foreign languages, will be considered an asset.

 

 

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