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21 Nov 2022

Full-Time Front Office Manager

Hilton Malta – Posted by Hilton Malta San Julians

Job Description

Hilton Malta is seeking to recruit a Front office Manger to join the Management Team.

 

The role of the Front office manager is to oversee and be accountable for the strategy and daily operations of Reception, Concierge, Executive Lounge, Telephone Operator, Nights and Guest Relations functions.

 

The selected candidate will support and champion Hiltons Vision of being recognised by our Guests as for ‘making the ordinary extraordinary!’

 

The Front office Manager will be responsible to ensure a consistent quality of customer service in accordance with Hilton Standards and to provide leadership and direction to the team.

We are looking for:

  • A proactive, creative and enthusiastic leader who will take responsibility for moving the department forward in accordance with brand guidelines
  • A person who is a natural and charismatic leader and who has the ability to engage and motivate the team towards success
  • A team player who can work well with all other hotel departments
  • A person who has a genuine concern for Guest satisfaction and operational excellence
  • A competitive person who is consistently driven to accomplish and exceed goals. Creates a sense of urgency in matters that will impact the success of their business objectives
  • A person who is highly organized and has the ability to focus on the detail.
  • A person with excellent communications skills

 

The ideal candidate would have previous experience at the Front Desk at a managerial level preferably in a five star hotel. An educational background in the field of hospitality will be considered an asset. Fluency of written and spoken English is a must; however fluency in Maltese, French, and Italian will be of benefit.

Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to work’ Certification, join the team you can trust to develop your career. We invite you to send us your CV at [email protected] . All applications will be acknowledged and treated in strict confidence.

Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.


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Job Categories: Hotels & Hospitality. Job Types: Full-Time. Salaries: not specified.

Job expires in 18 days.

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