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French speaking Customer Service Agent (REF 5539)

Spot On Connections Full-Time  Lisbon, Portugal 13 Oct 2021

Job Description

Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!

Lisbon is a very attractive city for relocation, the city has a unique character and when comparing to other European Capitals (Paris, Berlin, London and more…) it has a very affordable standard of living! Lisbon really has something for everyone – Vibrant City life, beautiful beaches as well as amazing green spaces! Portugal has won a lot of awards and has positioned itself as one of the best places for expats to live globally and we can see why!!

Mission:
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests

Profile:
• Fluency in French (C1 Level or Native)
• B2 Level in English
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility

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