Job Description

Responsibilities;

• Greet and communicate with customers in a warm and empathetic fashion.
• Deliver a high level of customer service to customers via phone and email.
• Provide explanations to customers about products / site / policies.
• Keep up to date with new information / policies.
• Build a trusting relationship with clients providing accurate information in a timely manner.
• Understand, guide and support clients.
• Collaborate with other departments where necessary.

Requirements;

• A native or fluent Dutch speaker who can also speak / write English fluently..
• Great communication skills
• Proactive can do attitude.
• Experience in a Customer Service related role would be an asset.
• You enjoy learning and sharing your knowledge with others.
• You are genuinely interested in the online sector and eager to learn more.
• You take pride in giving support to people with empathy and show engagement in delivering excellent service.
• An excellent listener.
• A team player that can work independently.
• A player from Monday to Friday between 08:00 – 17:00

Benefits;

• Fruits
• Coffee
• Free parking spot in the building
• Career progression
• No experience needed

How to Apply

Job Categories: Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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