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24 Apr 2023

Full-Time Customer Support Agent

Soft2bet – Posted by Soft2bet Anywhere

Job Description

Soft2Bet is a rapidly growing and dynamic Casino White Label platform provider and operator. We offer a full range of Tech and Gaming solutions, turning our partners’ concepts into reality! Founded in 2016, the company has expanded into an international team of over 1,000 people, with offices in Cyprus (headquarters), Malta, and Bulgaria.

Soft2Bet is an international company offering its services online in various territories across the globe, including many European territories. Versatility is key and given that much of our customers are based in Europe, where one state or territory may be home for a wide range of European, speaking any number of languages, we are in constant search for those talented, dedicated, and professional individuals who would be able to serve our customers in whatever language they feel comfortable with, regardless of the place they chose to reside in. If you have excellent English skills but also master any of the following languages [SPANISH] then you are the person we are searching for.

  • Excellent written and verbal Spanish and English skills
  • Ability to work in multitasking environment
  • Analytical skills
  • Attention to details
  • Previous experience as a support agent will be considered as an advantage
Duties and Responsibilities
  • Communication with customers via online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ requirements
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers

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Job Categories: iGaming. Job Types: Full-Time.

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