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Bars Manager

Hilton Malta Full-Time  Malta 2 Jun 2022

Job Description

Hilton Malta is recruiting for a Bars Manager on a Full-Time basis.

 

The Role

 

Working closely with the other outlet managers currently working within the F&B department the Bars Manager will:

 

  • Work closely with the leadership Team on any outlet renovation projects and ensuring maximum return on investment
  • Work on innovative ways to increase revenue and improve the Guest experience
  • Manage the Team Members within the department and provide coaching, guidance and support for the provision of a superior service
  • Manage manning efficiencies and work together with the rest of the F&B team in creating cross outlet synergy to capitalise on resources
  • Manage the day to day operations of all the outlets and putting processes in place which safeguard an exceptional level of service
  • Contribute towards ideas and innovation to the whole F&B department and the hotel in general
  • Be physically present in all the outlets in order to manage the operation and have first-hand contact with guests and tackle problems as they occur

The Person

  • Previous experience working within a Bars environment, preferably within a five star hotel environment
  • Excellent leadership, interpersonal and communication skills
  • Customer Service experience in supervisory capacity or above
  • A warm personality, attentive to details and smart appearance
  • A creative, driven and pro-active attitude
  • An ability to listen and respond to demanding Guest needs
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure

 

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