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Swedish speaking Customer Support Agent

Betting Connections Full-Time  Tas-Sliema, Malta 3 Oct 2018

Job Description

Our client is looking for a customer support specialist with Swedish language to service primarily Swedish speaking players over a multi-brand platform.


  • Assisting players via chat and e-mail
  • Overall responsible providing WOW experience to the players.
  • Maintain customer focus and respond to customer queries following company guidelines
  • Clarify and guide customers with all requests and escalate and follow up where necessary
  • Work within a dynamic team, support team members whilst contributing to the company values
  • Maintain professional working relationships with customers and colleagues


  • Previous experience in customer service or similar position
  • A team player with a positive attitude
  • Good communication and IT-skills
  • Fluency (Native level) in Swedish and excellent English communication skills, both written and spoken
  • The chosen candidate will have a clean police record and hold valid work permit to work in Malta
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