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Swedish Speaking Customer Care Agent

twin Full-Time  Ta' Xbiex, Malta 28 Jun 2017

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Job Description


Are you a dedicated and loyal team-player? Do you work hard but like to have fun in the process? Are you in your element when talking to people? Then we might be looking for you at Twin!

If so, we have an excellent offer for you – come and join the team of Twinners! We have an exciting work environment with a community of professionals where you can be yourself and advance your career and skills. 

What will you do?

  • Assist our customers and answer their questions via email and live chat, with the occasional phone call
  • Use a variety of tools and systems in order to resolve customer issues
  • Work with your team to achieve our common goals and keep our customers happy
  • Perform verification checks and in some cases process payments
  • Once in awhile provide translations or help out with other tasks

Your qualifications

  • Previous experience from a customer-facing position
  • Experience from the igaming industry is considered an asset
  • Excellent communication skills in Swedish and a good command of professional English

Your personality

  • Customer-oriented and service-minded
  • Highly motivated team player
  • Problem solver
  • Able to handle stress and thrive in a fast-paced multinational environment

Our offer

  • Exciting opportunity to be part of and impact upon the creation of a new and innovative brand on the market
  • Attractive remuneration package including health insurance and gym membership
  • International flexible work environment with engaged, driven & professional team
  • Great & modern office space in Ta’Xbiex just 5 minutes away from the Mediterranean Sea
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