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Swedish Customer Support Agent

Sylvia Full-Time  Il-Gżira, Malta 14 Jul 2017

Job Description


Swedish  speaking Customer Service agent needed for a fantastic iGaming career opportunity in Sunny Malta! The role is a great opportunity to embark on a career within an industry that promotes a fun, casual but hard working team environment.

The role:

  • Customer service via your native language and on occasion English as well. This communication is through a variety of channels such as; emails, phone calls and live chats.
  • To provide guidance for customers regarding the website and online products that we offer.
  • To escalate and liaise with other departments for issues such as payment and security related issues.
  • To support other departments on an ad hoc basis with translation and localisation duties for various marketing materials; web content, newsletters etc..

Requirements:

  • Excellent communication skills in English and a native level with Swedish (both spoken and written)
  • Strong computer skills and ideally experience within a similar office based customer service position.
  • Ability to communicate professionally both verbally and in writing.
  • Eager to develop and learn.
  • Willing to work evenings and weekends on shift basis.

On offer to the successful candidates is the opportunity to further develop your skills and embark on a career within the iGaming industry. Along with a strong salary package, for the right candidates relocation assistance is also provided!

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