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Sports Retail Operations Manager

PatrickFalzon2018 Full-Time  Birkirkara, Malta 6 Aug 2018

Job Description


One of our clients in the Sports Retail Sector is seeking to recruit Sport Retail Operations Manager. The selected candidate will be responsible for achieving P&L targets for the stores under his/her responsibility by coordinating with planning, merchandising and marketing teams and by managing and being accountable for all stores operations according to the company standards.

What is expected of you?

  • Day to Day operations of store/s under his/her responsibility
  • Conduct analysis on available data (eg sell-out and sell-through, trends bestseller, brands) in order to ensure that the store performance is in line with the assigned sales and profitability targets and identify and lead corrective actions where needed
  • Work with Planning and Merchandising team to ensure optimal inventory management. Work with this team and Brands and Brand Team on the product planning, buying and mark down process. Monitor returns, inventory levels, product sell through and product availability for each store to ensure an adequate product cover. Manage stock movements between stores and plans to liquidate end of sale product
  • Work with and provide input to Marketing teams to ensure implementation of marketing guidelines
  • Ensure that VM is consistent in all stores and according to the brands’ guidelines. Implement planned shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers. Ensure upkeep and optimal condition of all fixtures and fabric of shop premises and ensure all equipment is in working order
  • Identify areas for concept improvement (new fixture and VM fixture, change of lay-out, introduction of a new assortment, new customer service standards or training programs, improved retail marketing and graphics support in the store) and secure support to execute throughout the organisation
  • Lead and develop a consumer focused organization by recruiting, managing, training (selling and customer care) and motivating all team members, whilst respecting company policies and employment laws
  • Lead the Store Opening/Refit Process & ensure all support is being given to open the store on time
  • Seek and inform about competitor activity, pricing and tactics, and share this to relevant stakeholders and departments in the Company;
  • Hold regular team briefings/update meetings
  • Manage health and safety, security, and emergency systems, staff and customer awareness, according to company health and safety guidelines and measures and relevant law
  • Responsible to ensure compliance with all processes, operating procedures, standards and guidelines for central services (Sales, Merchandising, Purchasing, Marketing, Human Resources, etc
  • Acquire best results in stock loss by monitoring, tracking and implementing all loss prevention activities

What are you expected to bring?

  • A graduate and/or Masters in in related fields
  • Over 5 years’ experience sports retail/brand management
  • Experience in conducting contract negotiations with suppliers and partners
  • Proven track record in delivery of results and achievement of targets
  • Well-developed coordination and leadership skills
  • Strong communication and interpersonal skills, ability to motivate and inspire others, able to deal with suppliers, partners and employees
  • Ability to work across Company functions and levels, locally and overseas
  • Focused on continual change and adapting to meet dynamic environment

What’s in it for you?

  • The opportunity to work with a dynamic organization that sells popular sport brands
  • A pleasant working environment
  • A challenging opportunity
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