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Senior Customer Support Representative, Remote

VacancyCentre Full-Time  Anywhere 8 Nov 2018

Job Description


Introduction

An excellent opportunity has arisen for a Senior Customer Support Representative to join a top iGaming company looking to work remote.

Organization

Our Client is an established iGaming company based in Malta.

Function

  • Answering customer’s inquiries via email and live chat
  • Providing customer support on all aspect of the player experience
  • Verifying customer accounts and processing payments
  • Crediting Bonuses and Free Spins to Players
  • Assisting in fraud and risk management
  • Taking care of VIP players

Requirements

  • Previous Customer Service Experience
  • A minimum of two years of experience in iGaming/online casino
  • Excellent communication skills
  • Previous VIP Experience is a big plus
  • Impeccable English – written and spoken
  • Superb problem-solving skills
  • Ability to work independently and as a part of a team
  • Be able to handle stress
  • Previous experience with Bitcoin is a major plus
  • Outgoing personality with excellent communication skills

Offer

An attractive salary will be offered to the right candidate. Other benefits will also be offered.

How to apply

Senior Customer Support Representative, Remote – Job. 4454

or contact us at jobs@vacancycentre.com

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