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Russian Speaking Administration & Concierge Executive

ceek Full-Time  Anywhere 5 Sep 2018

Job Description

Do you have a strong work ethic and the ability to address multiple tasks in a short time frame? Can you adhere to strict deadlines? Do you speak Russian?

Our client is looking to recruit an ambassador for the company with both internal and external stakeholders, offering a level of hospitality which meets and exceeds our clients’ expectations.

What is expected of you?

  • Provide support with hosting client visits, by offering a level of hospitality which meets and exceeds our clients’ expectations.
  • Support other teams with typical office administration duties such as filing, scanning, purchase of stationary and office equipment as well as and maintenance of internal database.
  • Ownership of the receipt and dispatch of mail and couriered packages.
  • Liaise with the HR and Administration Manager to ensure that facilities arewell maintained.
  • Provide administrative support to the different departments with a view of achieving a more efficient and adequate operational standard across the office.
  • Carry out KYC checks.
  • Provide assistance to the compliance department.
  • Organize internal business travels when required.
  • Manage itineraries and reservations for clients when required.
  • Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services which are made available to clients.
  • Deal with complaints and have the necessary contacts to handle emergencysituations.
  • Interface with key stakeholders through multi channels.
  • To act as a trusted advisor to our clients, thus contributing to the overall client experience
  • To work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise
  • Focus on personal development through learning more about the different areas of the business by means of interaction and collaboration

What are you expected to bring?

  • Strong command of English and Russian language.
  • Minimum of 2 years’ experience in a customer-facing role.
  • A positive solutions-oriented attitude complemented with a high level of integrity.
  • Experience with managing several service providers and dealing with emergency situations.
  • Immaculate communication and presentation skills.
  • Bachelor Degree with commitment to continuous personal development
  • Relationship building skills
  • An ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mindset.
  • An ability to identify strong marketing features

What is in it for you?

  • Great career prospects
  • Working in a stable and well renowned organisation
  • Competitive remuneration package
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