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OPERATIONS OFFICER

ACE English Malta Full-Time  Anywhere 7 Dec 2018

Job Description


About You
Young, energetic and open-minded Excellent customer service skills Proven work experience within an operations role Budget control Computer knowledgable Excellent communication skills  Leadership and organisational skills The ability to multi-task and meet tight deadlines In possession of a valid driving licence
Position Description

The Operations Officer will work closely with the School Management team and together hold responsibility for the day-to-day operational of the school and its activities, including upkeep and maintenance of the school premises and accommodation, and all transport requirements.

The main responsibilities of the Operations Officer will include:

Ensure that operational activities are executed within allotted budget and timelines.
Conduct regular operational reviews for preventive maintenance.
Set operational goals to meet or exceed performance expectations.
Provide guidance to staff in resolving operational issues and problems.
Ensure resource assignment, work allocation and performance assessment are completed in timely manner.
Provide excellent customer service in order to build and maintain strong relationship with customers
Conduct regular meetings to discuss about operational updates, ideas and issues.
Ensure customer complaints are handled and resolved accurately and quickly.
Develop and implement plans to improve operational effectiveness and efficiency.
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