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Operations Coordinator (iGaming)

Boston Link Full-Time  San Ġiljan, Malta 18 Sep 2018

Job Description

The Role

The Gaming Operations Coordinator will be responsible for managing the Company’s gaming retailers across the globe. You will report directly to the Chief Operations Officer and be in charge of every aspect of operation, IT and finance issues of the retailers and will serve as the Company’s focal point and main point of contact for retailers.

The Gaming Operations Coordinator will be technically responsible for equipment installations and software operation while using the services of the IT help-desk. You will also be responsible for all financial aspects of managing the retailers, including monitoring funds availability, reports etc’.

Ideally you will be technically minded and have had experience in a similar role and industry.

The Role Encompasses:

  • Supporting the retailers ongoing operations;
  • Execute new retailers’ setup process from start to finish, locating candidates,
  • definition and implementation of work plans and methodologies.;
  • You should be available for 24/7 availability, including weekends;
  • Daily review of the Global official sites;
  • Equipment and consumables purchasing;
  • Daily monitoring and management of retailers’ funds;
  • Accounting commission calculation;
  • Money transfers;
  • Issue credit cards for the Local Offices;
  • Preparing templates for printers and scanners;
  • Providing support for Form Storm system;
  • Providing support for hardware malfunctions.

The Candidate

  • Previous experience in a similar role;
  • Managerial skills and experience;
  • Ability to work on own initiative;
  • High command of English (other languages are an advantage);
  • Excellent interpersonal communication;
  • IT Help Desk background;
  • A team player;
  • Coordination and operation skills,
  • Willing to be on call 24/7;
  • Available for travel internationally on short notice.

The Company

A leading provider to the online gaming industry. They offer services such as customer support, administration, marketing and analysis. They are based in the middle of Malta from lovely offices and offer you a fun and rewarding environment.

The Benefits

  • Competitive salary and benefits;
  • Fun workplace;
  • Team events;
  • Opportunity for grow rapidly;
  • Training provided;
  • Business travel.

Do you see your self in the description and you are looking for a new challenge? Apply today and send your CV to

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