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NOC Engineer

Betting Connections Full-Time  Tas-Sliema, Malta 10 Jul 2018

Job Description


NOC ENGINEER
MALTA

Our client is looking for a Network Operations Centre Engineer to join their Technical team!
The ideal candidate would be a real team-player who is self motivated, technical minded and has a passion for what they do.

Responsibilities:

  • Proactive monitoring of all production networks, servers, applications and services;
  • Provide timely response to all incidents, outages and performance alerts;
  •  Categorize issues for escalation to appropriate technical/operational teams;
  • Perform basic troubleshooting and operational tasks such as deployment of patches and script execution;
  • Single-Point-of-Contact for all communication in relation to production issues;
  • Manage, maintain and improve ticketing system and surrounding processes;
  • Notify customer and third-party service providers of issues, outages and remediation status;
  • Other duties / projects assigned by management;
  • Participate in a 24/7 shift rotation schedule being; day, night, rest, off.

Requirements 

  • Experience working in a 24×7 mission critical environment;
  • Basic system administration skills on Linux and Windows Systems;
  • Basic database administration skills (SQL);
  • Basic network troubleshooting skills;
  • Ability to work on multiple tasks simultaneously and prioritize;
  • Excellent interpersonal and communication skills;
  • Willing to work shifts including weekends, in a 24/7/365 NOC environment;
  • Previous experience in the gaming industry will be considered as an asset.

 

 

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