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IT Support Officer

ceek Full-Time  Anywhere 5 Nov 2018

Job Description

A leading investment company is seeking to recruit an IT Support Officer to be part of their dynamic team. So if you have the necessary IT skills and a can-do attitude, we want to hear from you

What is expected of you?

  • Troubleshoot user issues using a variety of support tools
  • Assist users with internal and mainstream applications including Microsoft Office and Quickbooks
  • Carry out Windows Domain Active Directory ad Google Apps for work administration tasks
  • Follow defined processes in terms of incident logging and ticketing ensuring tasks are completed and resolved within agreed service levels
  • Track issues with vendors and providers to successful completion
  • Manage system backups and data recovery operations
  • Handle workstation, laptop and server operating system patching
  • Assist with emergency support

What are you expected to bring?

  • Diploma or equivalent in IT related subjects
  • Sound knowledge of Windows operating, Networking and TCP/IP, and User Administration
  • Basic knowledge of Linux server administration, VMware vCentre management and Citrix XenApp
  • Excellent verbal and written communication skills in English
  • Flexible in providing occasional on-call out of hours support

What’s in it for you?

  • Competitive remuneration package
  • Dynamic working environment
  • Development opportunities

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