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German Speaking Sales Officer

Quad Consultancy Full-Time  Anywhere 17 Sep 2018

Job Description

Our client is an International Bank, headquartered in Malta and operating across Europe. Steadily expanding, they are currently seeking to recruit a German Speaking Sales Officer to join their multinational team in Malta.
Main Duties
  • The German-speaking Sales Officer will be part of a team that is responsible for handling sales, customer on-boarding and document verification of a loan portfolio
  • Actively seeking new sales by executing appointed strategies and instructions
  • Adhering to the team’s sales targets and deadlines
  • Collaborate with the Sales team members to constantly improve process efficiency and overall results;
  • Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures
  • Understand thoroughly the Bank’s products whilst ensuring that customers are always presented with accurate information
  • Responding to any customer queries via e-mail, text messages  and phone
  • Provide an excellent customer experience
  • Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction
  • Ensure adherence to the Bank’s Code of Ethics and related policies
  • Involvement in the production of sales reports
  • Involvement in training and mentoring of other team members
  • Higher Education qualification
  • Excellent command of German (ideally a native speaker) and English languages
  • Essential demonstrable experience in sales of financial products
  • Experience in customer on-boarding and documentation verification processes
  • Fast learner with a passion for sales
  • Excellent communication skills with a results-driven approach
  • Knowledge of Microsoft Office tools: Outlook, Word, and especially EXCEL
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