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German Speaking Customer Service Agent

SpotON Connections Full-Time  Anywhere 25 Sep 2017

Job Description


Responsibilities:

 

  • Review and moderate all user-generated content and profiles
  • Work accurately with eye for details while keeping efficiency
  • Maintain good knowledge of publication rules and awareness of the respective market
  • Collaborate with other team members
  • Customer Support via e-mail and phone
  • Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system

 

Requirements:

 

  • Flexible and reliable
  • Very well organized and ready to work in a dynamic environment
  • Ideally have previous experience in customer care or online business
  • Very Fluent in German
  • Good knowledge of English
  • Basic Computer skills
  • Willing to work on shifts

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