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German Speaking CRM Advisor

SpotOn Connections Full-Time  Tas-Sliema, Malta 10 Sep 2018

Job Description


Responsibilities:
  • Complex “before-flight” care
  • Communication with passengers via phone and e-mail in English and German language
  • Making flight bookings, changing existing reservations, support regarding online check-in
  • Reservation of special services for passengers (special meals, seats… etc.)
  • Daily use of reservation software (Oscar / Amadeus…)

Requirements:

  • Fluency in English and German
  • Strong communication skills
  • Customer oriented attitude
  • Empathy, Energy, Diversity, Drive
  • Experience from call center or tourism is an advantage
  • Other European languages are welcomed
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