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French CRM Advisor

SpotOn Connections Full-Time  Hlavní město Praha, Czechia 4 Oct 2018

Job Description


Responsibilities:

• Complex “before-flight” care
• Communication with passengers via phone and e-mail in English and French language
• Making flight bookings, changing existing reservations, support regarding online check-in
• Reservation of special services for passengers (special meals, seats… etc.)
• Daily use of reservation software (Oscar / Amadeus…)

Requirements:

• Fluency in English and French
• Strong communication skills
• Customer oriented attitude
• Empathy, Energy, Diversity, Drive
• Experience from call center or tourism is an advantage
• Other European languages are welcomed

Benefits:

• Extensive training
• Discounted flight tickets, language courses, gym, swimming pool and meal tickets
• 23 paid days off
• Possibility of career growth
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague
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