Please login/register to apply for this job.

Finnish VIP Account Manager – Malta

Nordic Jobs Worldwide Full-Time  Anywhere 12 Oct 2018

Job Description


Finnish VIP Account Manager – Malta

The Finnish VIP Account Manager will be responsible for key VIP players using a 360-degree approach to manage VIP to generate sustained revenue and also develop a referral channel for new VIP Players.

Responsibilities

Being the main point of contact for our VIP clients

Monitor individual customer performance and ensure that bonuses, gifts and hospitality invitations are offered in accordance with business requirements.

Coordinating retention calling campaigns including planning, execution and evaluation.

Handle customers’ day to day queries and complaints, including out of hours when necessary, in order to provide the VIP with personal and tailor-made service.

Following up on specific customer cases and maintaining and good relationship with customers.

Collecting and analysing information and data on customer segments and suggesting changes for optimization.

Evaluating and reporting on VIP activities and performance on a daily/weekly/monthly basis.

Requirements

At least 1 year in Account or relationship Management dealing with high value VIP clients ideally in Online Gaming sector

An excellent understanding of VIP expectations and delivering a first-class service.

Self-confident with the ability to build a good relationship with clients and colleagues, has an open, honest, enthusiastic and resilient approach.

Sales experience will be considered an advantage. 

Fluent in English and native Finnish

Possessing an Analytical mind-set

Excellent reporting skills using Word, Excel and PowerPoint.

Very well organized.

Able to work on own initiative

Further Information

They offer a friendly, dynamic work environment:

They believe that their employees are the main asset, so in addition to a competitive salary, also provide breakfast once a week, regular team events and other benefits that can include a pension scheme, holidays or anything else you fancy. 

This position is based in Malta and we are looking to recruit as soon as possible. 

Relocation package:

– flight (to be paid by the candidate and then reimbursed once they are on the job) plus two weeks accommodation!

 

If you would like to apply, please register and use the "Apply Online" below. Registration only takes 5 seconds.

Revise Your C.V

Before applying, are you sure you don't want to revise your C.V and Cover Letter or get a new C.V. template? A professional C.V. and Cover letter can increase your chances in securing a job interview.

Read More
use coupon: mjsumo and get €5 off! service offered via sumoresumes.com


Work From Home

While waiting for a job offer why not check out Spotlancer.com

With Spotlancer you can offer your digital services online. Content writing, graphic design, web design are amongst the services you can offer and earn money working remotly.

Join NOW


Learn New Skills

Browse our online course section with over 20+ topics to choose from

READ MORE


Professional and Creative Resume Templates
97 total views, 2 today Print Job