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Finnish Speaking Customer Support Agent

Sylvia Full-Time  Tas-Sliema, Malta 14 Jul 2017

Job Description


A great chance to step into the vibrant and fast growing iGaming industry by working in the very heart of it – sunny Malta.

Our client is looking for someone willing to be their voice and ears with their customers and that is not afraid of a challenge!

 

If you are looking for a chance to grow in a well-established international company and eager to join this zestful business, then this is your opportunity!

Job description:

• Handle customer inquiries via e-mail/phone/chat; including but not limited to games and cashier related issues.
• Assess individual issues and taking appropriate action to ensure customer needs are met.
• Work in coordination with other teams based at different locations that share similar objectives.
• Escalate system anomalies and general issues faced by customers to the relevant party.
• Understand Standard Operating Procedures and delivering service / quality standards to agreed 
levels.

Must have:

o Native Finnish speaker.
o Excellent English language skills.
• Excellent communication and interpersonal skills.
o Ability to perform well in a multi-task/cultural and ever changing dynamic environment.
o Basic knowledge of MS Office applications.

sylvia@bettingconnections.com for further information!

If you would like to apply, please register and use the "Apply Online" below. Registration only takes 5 seconds.

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