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Dutch VIP

Betting Connections Full-Time  Tas-Sliema, Malta 3 Aug 2018

Job Description


DUTCH VIP
Malta

Responsibilities

  • Responsible to ensure the smooth running and success of the events process
  • Build strong relationships with key players to ensure highest level of retention through knowledge of customers, player behaviours, interests and dislikes
  • Ensure that all tasks executed respect the company’s responsible gaming processes
  • Responsible for VIP base growth focusing on new players retention and reactivation
  • Work closely with many internal teams and managers
  • Responsible for answering any day-to-day queries, requests and complaints and ensuring they are handled in a timely and professional manner, including out of office hours when needed
  • Be available 24/7 for high-end VIP players

Requirements 

  • A native level of written and spoken Dutch
  • Excellent communication, organising and planning skills
  • Strong relationship building skills and an ability to build trust
  • Social and outgoing
  • Result driven, focused and quick to take initiative
  • Structured, organised and able to prioritise
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