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DANISH SPEAKING CUSTOMER SUPPORT AGENT

Betting Connections Full-Time  Tas-Sliema, Malta 9 Jul 2018

Job Description


CUSTOMER SUPPORT/ACCOUNT MANAGER

Job description:

Our Client is a leading international online gaming company and are looking for an enthusiastic and
self-motivated person to join their team.
Responsibilities
• Providing a high quality level of support ensuring customers satisfaction and handling of all
general inquiries
• Assisting the customers through Email, Online Chats & Telephone
• Create added value by identifying and maximizing sales opportunities

Tasks

• Ensuring our players are happy
• Work in a fast paced environment
• Taking on board feedback, learning and constantly enhancing your already great skills
• Working independently and being trusted to make decisions to improve player satisfaction
and team results
• Turning registered players into loyal members of the best gaming community using an
effective selling approach which is beneficial to both our company & our players
• Strong communication skills as well as solution focuses
• Be a great team player
Requirements
• Excellent level of Danish both written and spoken + good level
of English
• You thrive at multi-tasking
• You have experience and a passion in dealing with customers
• Positive attitude
• Fast learner

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