Please login/register to apply for this job.

Customer Service Officer (Dutch Speaking)

Quad Consultancy Full-Time  Il-Mosta, Malta 22 Nov 2018

Job Description

The Client
Our client, a leading Banking company in Malta, is looking for a Customer Service Officer to join their team.

Main Duties

  • Answering incoming calls and replying to emails from prospective and existing customers
  • Following up customers requests that cannot be answered immediately and conducting the necessary internal investigations
  • Executing customers instructions and logging customers complaints according to internal procedures
  • Pro-actively contacting customers who are in the process of opening an account or trial users of portfolios to activate them
  • Supporting marketing and commercial initiatives to promote the platform through outbound calls
  • Helping with understanding customers by collecting customers suggestions and feedback
  • Being proactive in acquiring knowledge from within the business and also externally that will help you improve the customer experience
  • Excellent verbal and written communication skills, in both Dutch and English
  • Willing to work flexible hours
  • Previous experience in a customer service role will be considered an asset
  • Basic knowledge of banking and financial products is desirable
Should you require further information, please, call Denisa on +356 2099 4444
If you would like to apply, please register and use the "Apply Online" below. Registration only takes 5 seconds.

Revise Your C.V

Before applying, are you sure you don't want to revise your C.V and Cover Letter or get a new C.V. template? A professional C.V. and Cover letter can increase your chances in securing a job interview.

Read More
use coupon: mjsumo and get €5 off! service offered via

Work From Home

While waiting for a job offer why not check out

With Spotlancer you can offer your digital services online. Content writing, graphic design, web design are amongst the services you can offer and earn money working remotly.

Join NOW

Learn New Skills

Browse our online course section with over 20+ topics to choose from


Professional and Creative Resume Templates
28 total views, 2 today Print Job