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B2B Account Manager

Betting Connections Full-Time  Tas-Sliema, Malta 4 Oct 2018

Job Description


We are looking for a B2B Account Manager with a commercial mindset, a strong work ethic and who can balance strategy and execution in a fast-paced environment. For the successful candidate this is a great opportunity within a growing business.


  • Main point of contact and develop a trusted advisor relationship with assigned key customers and their key stakeholders;
  • Increase and maintain operators’ satisfaction by ensuring that all the requests and needs are met according to their standards;
  • Manage product launch and notifications across the business;
  • Keep up to date with products, internal work-streams, processes and projects priorities;
  • Liaising with operators’ requirements and working closely with Project Managers,
  • Stakeholders to ensure a fast and effective delivery;
  • Visiting operators to discuss potential business growth opportunities and possibilities to improve products delivery and overall service quality;
  • Training customers on backend system tools;
  • Develop new business with existing clients and/or identify areas of improvement;
  • Approaching and working closely with people from every business function;
  • Agreeing with business and technical staff what solutions are needed;
  • Being proactive and not just waiting to be told the next thing to do;
  • Finding better ways that we can get things done;
  • Enthusiastic, flexible, reliable, capable of working alone or as part of a team.


  • Experience in B2B direct client sales or Account Management;
  • Demonstrable capabilities to successfully manage major accounts, build strong and profitable client relations within the technology industry
  • Experience within a rapid growth company and within the iGaming sector (B2B or B2C) would be an advantage;
  • Excellent stakeholder management;
  • Experience in launching new platforms, products and brands;
  • Able to work on numerous projects simultaneously in a fast-paced environment with frequently changing priorities;
  • Excellent written and verbal communication skills.


  • Strong technical understanding of e-commerce;
  • Relevant industry knowledge;
  • Good knowledge of casino games;
  • Knowledge of jurisdiction and firm grasp of relevant regulatory requirements;
  • A bachelor degree or equivalent qualification.
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